Services

What we do

AWe offer support to all home users, and small to medium enterprises. We also host and design websites, design database applications as well as do extensive data recovery. Other services include data cabling.

BOur range of services include telephonic support, onsite technical support, remote support, as well as supply and maintenance of desktop computers, notebooks and enterprise servers. Our development skills are regularly used by our clients to offer cost-effective solutions for their in-house, website and development requirements.

COur data cabling includes structured CAT5 and CAT6e cabling, as well as telephone cabling, wireless installations, VOIP integration and other communication services.

DOur Managed I.T. Solutions ensures that all our clients' systems and configured and optimised according to Best Practise solutions. Windows patch management and backups are checked daily, and backups are rotated and stored off-site weekly. Quarterly SLA reports are provided to our clients, with detailed asset management, job record, policy management and infrastructure reports.

 

FAQ

How do I log a support call?
You can log a support ticket by emailing This email address is being protected from spambots. You need JavaScript enabled to view it. or visiting http://support.projectgroup.net:9675/portal.
What if my internet is down?
Contact us at 021 906 3030 or 021 3000 950 or mobile number 083 302 4362.
What type of businesses do you service?
We service home users, as well as small to medium businesses.
What areas do you service?
We service the greater Cape Town area, from Melbosstrand, to Piketberg, to Ceres, all the way to Gansbaai, back to Somerset West, Northern Suburbs, Southern Suburbs, Cape Town City Bowl and then all the way to Kommetjie.
What type of platforms do you support?
We mainly support Microsoft operating system and applications, however limited Apple and Linux support is also available.
Do you support Server platforms?
Project Group are specialists on the Microsoft Small Business platform, which includes Microsoft Server and Microsoft Exchange. We also support SQL.